Refund policy
We truly hope you love your purchase from The Cowboy’s Cellar. If you have any questions about sizing, fit, or fabric before buying, we’re always happy to help.
If something isn’t quite right, we’re here to make it easy:
- We offer store credit or exchanges only. Refunds are not available.
- All sale items are final sale and are not eligible for return or exchange.
- Please contact us within 14 days of your purchase to request a return. This helps us process everything smoothly.
- Items must be returned in new, unworn, unwashed condition with original tags attached.
- Return shipping costs are the responsibility of the customer, and we recommend using a tracked service for your peace of mind.
We appreciate your understanding and your support—it means a lot to us. If you have any questions, don’t hesitate to reach out.